Shipping

Your order will be shipped within 1-3 business days. Free delivery for orders over 400 SEK. Powher uses PostNord with a tracking number, and your parcel will be delivered directly to your mailbox, or if the package is too big, to your nearest service point.

Returns & Exchanges

You can return any item from the Powher online store within 14 days from the delivery date. All products must be returned in original condition with all tags still attached (unless faulty).

Shipping for returns will be charged with a cost of  25 SEK or 40 SEK (international returns).

To exchange item(s) bought online, please return the item free of charge and place a new order online.

How to Return Online
To complete a safe and convenient return please follow these two simple steps:
1. Attach the following return label on top of the old address label and remove or delete other labels on the parcel.
2. Put the parcel in your closest mail box or at your closes service point.

Refund Online
The credit card used for the purchase will be refunded, after shipping cost for the return have been deducted. We always aim to handle your return purchase as soon and as smoothly as we possibly can. 

Payment & Security

The Powher online store accepts the following payment methods:
– Credit cards
– Apple Pay
– Powher gift cards

All orders are subject to verification and acceptance before shipping.

Credit Cards 
The following credit cards are accepted by Powher online store:
– Visa
– Mastercard 

Apple Pay
When using your registered Apple Pay account your payment details are never shared with Powher. For more information visit: https://www.apple.com/se/apple-pay/

Pricing Policy and Charges
All prices are in Swedish kronor SEK for orders shipped to Europe. All prices include Value Added Tax (VAT) and exclude shipping fees.

Terms & Conditions

General
These Terms & Conditions shall apply to all sales through Add Some Powher AB and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Terms & Conditions shall be binding upon Add Some Powher AB, unless approved in writing by an authorized representative of Add Some Powher AB.

Price & Payment
Every product is shown including Value Added Tax (VAT). In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.

Delivery
The delivery time is stated under shipping information. If a product has another delivery time than expressed in shipping information, this delivery time will be stated in connection to the individual products.
In case Add Some Powher AB has reason to question a buyer’s solvency or ability to pay for delivered products, Add Some Powher AB has no obligation to make delivery, and shall be entitled to stop products under carriage, unless the buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Add Some Powher AB.

Reclaim
In the unlikely event that the product you receive is flawed or defective in any way, please notify us directly (as soon as possible) so we can arrange for a replacement or refund. For flawed or defective products purchased we will refund both the product and shipping costs (excluding import taxes or other fees out of our control).

Privacy Policy

When ordering a product you will be asked to fill in your personal information. Upon purchase you agree to this information is stored in accordance with Add Some Powher AB’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information Add Some Powher AB has registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Force Majeure
Add Some Powher AB is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (Force Majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreement's obligations. 

Cookies 
Cookies are used on the site to improve your browsing experience. In addition, they are used for statistic purposes as cookies identify your computer and allow the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny usage of this cookie or to delete the cookie at the end of your visit. The online store cannot be accessed if cookies are disabled. 

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